Claims Support

At BTS Insurance, we make sure that filing a claim is efficient and complete. Our goal is to ensure your entire claims process runs as smoothly as possible. We will assist you in revealing a resolution, offering options and strategies to prevent minor accidents from impacting your future rates/claims experience.

Please contact us during our business hours (8:30 - 4:30) at (203) 966-0660. 

After hours or in the case of an emergency, please dial
(203) 966-0660 and press extension 7.  


One of our Client Consultants will contact you in short order.

In the event of a car accident:

  • Always get as much information as possible
  • Name and all contact information of the other parties.
  • All of the policy information, take a picture of the insurance card.
  • Take a picture of the accident scene before cars are moved.
  • Call the police.