Claims Support

At BTS Insurance, we make sure that filing a claim is efficient and complete. Our goal is to ensure your entire claims process runs as smoothly as possible. We will triage and advise the best path to resolution, offering guidance and strategies to prevent minor accidents from impacting your future rates/claims experience.

Please contact us during our business hours (8:30 - 4:30) at (203) 966-0660. 

After hours or in the case of an emergency, please dial
(203) 966-0660 and press extension 7.  


One of our advisors will contact you in short order.

In the event of a car accident:

  • Always get as much information as possible
  • Name and all contact information of the other parties.
  • All of the policy information, take a picture of the insurance card.
  • Take a picture of the accident scene before cars are moved.
  • Call the police.